Introductiom
Welcome to INNOVA CONSULTANTS, LLC (“Company,” “we,” “us,” or “our”). We specialize in Paintless Dent Repair (PDR) services for hail damage and other auto body repairs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us through our website, SMS communications, or any other means.
By using our services, submitting your information, or receiving our messages (including promotional or outreach SMS), you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect and store the following information:
Interaction History: Communication logs, service inquiries, and transaction details.
Personal Information: Name, phone number, email address, and vehicle details (make, model, year).
Contact Preferences: Opt-in/opt-out preferences for SMS or other communications.
Technical Information: IP address, browser type, device information.
How We Use Your Information
We use your information to:
Comply with legal obligations and protect against fraud or abuse.
Provide and improve our dent repair services.
Contact you regarding service requests, estimates, or scheduling.
Send promotional messages, special offers, and appointment reminders via SMS or email.
Conduct outreach campaigns and business development activities.
SMS and Outreach Communication
By submitting your phone number, you consent to receive automated and non-automated text messages from INNOVA CONSULTANTS, LLC for informational and marketing purposes. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying “STOP” to any of our messages.
Sharing Your Information
We do not sell or rent your personal information. We may share your data only with:
Legal Authorities: When required by law, regulation, or legal process.
Service Providers: Trusted third-party vendors assisting with SMS campaigns, CRM systems, and communication tools.
Data Security
We implement industry-standard measures to protect your information. However, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
- Request access to your data.
- Update or correct your personal information.
- Opt out of promotional communications.
- Request deletion of your data, subject to legal requirements.
To exercise these rights, contact us at:
info@innovaconsultants.net
(786) 899-6216
Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect data from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
INNOVA CONSULTANTS, LLC
162 NE 25TH APT 715
MIAMI, FL 33137
info@innovaconsultants.net
(786) 899-6216